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Goldfaden MD

Physician strength natural skincare

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Free Worldwide Delivery over £25

Delivery updates due to COVID-19

 

Delivery updates due to COVID-19

Continuing to serve our customers albeit with specific international restrictions


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Our store remains open and we’re working hard to deliver your beauty essentials safely and on time. As we navigate the unprecedented outbreak of Corona Virus, we are however facing challenges and delays to international orders, so please bear with us during this time.

Whilst Royal Mail’s International services are operational, delays are expected due to the authorities in these countries applying special orders e.g. quarantine; or special measures being implemented (e.g. diverting to mail boxes, replacement procedures for obtaining a signature) by the local postal/delivery service to minimise the spread of the virus.

For daily updates please see Royal Mail (summary below as of w/c 14th Sept).

 

TRACKING:

 

UK

All orders are delivered using a tracked Royal Mail or Courier service. Customers will receive an email from Royal Mail or our Courier within 24hr of placing an order, with their unique tracking information. Orders can then be tracked via the Royal Mail website: https://www.royalmail.com/track-your-item#/
For courier orders, visit the relevant Courier website (usually DPD).

Europe

Orders over £100 are delivered with a tracked service. Customers will need to contact our Customer Service team to retrieve the Royal Mail/Courier tracking for their order. Orders under £100 are unable to be tracked.

Rest of the World

Orders over £100 are delivered with a tracked service. Customers will need to contact our Customer Service team to retrieve the Royal Mail/Courier tracking for their order. Orders under £100 are unable to be tracked.

 

DELIVERY UPDATE

COUNTRY

DELIVERY UPDATE

COUNTRY

+2 days delays

Austria

+2 days delays

Iceland

+2 days delays

Belgium

+2 days delays

Ireland

+2 days delays

Brazil

+2 days delays

Israel

+2 days delays

Bulgaria

+2 days delays

Lithuania

+2 days delays

Canada

+2 days delays

Luxembourg

+2 days delays

Croatia

+2 days delays

Netherlands

+2 days delays

Cyprus

+2 days delays

Portugal

+2 days delays

Estonia

+2 days delays

Saudi Arabia

+2 days delays

France

+2 days delays

Senegal

+2 days delays

Georgia

+2 days delays

Slovakia

+2 days delays

Germany

+2 days delays

Slovenia

+2 days delays

Honduras

+2 days delays

Spain

+2 days delays

Hungary

+2 days delays

Sweden

+2 days delays

Hong Kong

+2 days delays

Switzerland

+2 days delays

Iran

+2 days delays

USA

+3 days delays

Albania

+3 days delays

Macedonia

+3 days delays

Armenia

+3 days delays

Malaysia

+3 days delays

Australia

+3 days delays

Malta

+3 days delays

Bahamas

+3 days delays

Mexico

+3 days delays

Barbados

+3 days delays

Moldova

+3 days delays

Bermuda

+3 days delays

Montenegro

+3 days delays

Bosnia

+3 days delays

Morocco

+3 days delays

British Virgin Islands

+3 days delays

Oman

+3 days delays

Cayman Islands

+3 days delays

Poland

+3 days delays

Chile

+3 days delays

Romania

+3 days delays

Colombia

+3 days delays

Russia

+3 days delays

Costa Rica

+3 days delays

Serbia

+3 days delays

Dominican Republic

+3 days delays

Singapore

+3 days delays

Ecuador

+3 days delays

South Korea

+3 days delays

El Salvador

+3 days delays

Spain

+3 days delays

Grenada

+3 days delays

Thailand

+3 days delays

Guyana

+3 days delays

Tonga

+3 days delays

India

+3 days delays

Turkey

+3 days delays

Italy

+3 days delays

UAE

+3 days delays

Jamaica

+3 days delays

Ukraine

+3 days delays

Jordan

+3 days delays

Uruguay

+3 days delays

Kuwait

+3 days delays

Vietnam

+4 days delays

Indonesia

+4 days delays

Fiji

+4 days delays

Japan

+4 days delays

French Polynesia

+4 days delays

Latvia

+4 days delays

Maldives

+4 days delays

Lebanon

+4 days delays

Pakistan

+4 days delays

New Zealand

+4 days delays

Rwanda

+4 days delays

Papa New Guinea

+4 days delays

Samoa

+4 days delays

Peru

+4 days delays

Tanzania

+4 days delays

Philippines

+4 days delays

Tunisia

+4 days delays

South Africa

+4 days delays

Zimbabwe

+4 days delays

Sri Lanka

+4 days delays

Iraq

+4 days delays

St Kitts and Nevis

+4 days delays

Mauritius

+4 days delays

St Lucia

+4 days delays

Azerbaijan

+4 days delays

St Vincent & Grenadines

+4 days delays

Nepal

+4 days delays

Taiwan

+4 days delays

Mauritania

+4 days delays

Turks and Caicos

+4 days delays

Cuba

+4 days delays

Kosovo

Service Suspended

Dijbouti

Service Suspended

Mongolia

Service Suspended

Haiti

Service Suspended

Paraguay

Service Suspended

Venezuela

 

SPECIAL NOTES:

 

China

China Post are contacting recipients by phone, before delivery, to agree a delivery preference. Expect delays 3-4 days.

 

Italy

Poste Italiane advises if the addressee cannot be contacted, or in the case of parcels addressed to business or commercial addresses which are temporarily closed, items can be returned to sender after the first delivery attempt.

 

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