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Naturisimo currently deliveries to UK, European and international customers. We are unable to deliver to P.O boxes. Our delivery options are as follows:
Delivery Information - UK:
For orders under £30
For orders over £30
For orders over £150
Fully tracked with email updates Delivery timescale: 2 - 4 business days from dispatch to UK addresses
Fully tracked with email updates Delivery timescale: 1 - 2 business days from dispatch to UK address
Fully tracked with 2 hour ETA and SMS/email updates. Delivery the following business day for orders placed before 1.00 pm any business day
Allow up to 7 business days for standard delivery.
CBD items can only be shipped to the UK
*UK Islands, Highlands and remote areas may require 2 business days
Delivery Information - Ireland:
For orders under £45
For orders over £45
Delivery timescale: 3 - 5 business days from dispatch.
Delivery Information – EU (excluding Ireland, Ukraine & Russia):
For orders under £100
For orders over £100
Delivery timescales are estimated and could be affected if your parcel is very heavy or delayed by Customs entry procedures. To find out more about Customs/VAT please click here.
Please allow up to 14 business days for delivery.
Delivery Information - International, Russia, Ukraine (excluding EU):
For all orders
Delivery timescale: 5 - 7 business days from dispatch.
Please note: Delivery timescales are estimated and could be affected if your parcel is very heavy or delayed by Customs entry procedures. Customs duties and local sales taxes are the sole responsibility of the customer. Please allow up to 21 business days for delivery.
Delayed/Lost Orders: Our delivery service considers a parcel lost after it has been in the postal system for a period of 7 business days for UK orders, 14 business days for orders to Europe and 21 business days for International orders. Though it is highly unlikely deliveries to take this amount of time, we are unable to provide a refund until this period of time has elapsed. Naturisimo is not responsible for any direct or indirect loss or damage incurred by a customer due to delayed or lack of delivery of goods regardless of the method of delivery.
Recipient's Signature: For security reasons, deliveries may require a signature upon receipt of order. If you will not be at your usual address during normal office hours you can provide us with an alternative delivery address where someone will be available to sign for your parcel. If you are unable to sign for your parcel, you should receive a card with written information on where and when you should collect it. If you do not collect your parcel within a specified timeframe (usually 7 days or after 3 delivery attempts), the parcel will be returned to us and you will need to arrange with us for a new delivery and pay for the costs incurred in resending the parcel.