Delivery Options

Naturisimo currently deliveries to UK, European and international customers. We are unable to deliver to P.O boxes. Our delivery options are as follows:

Delivery Information - UK:

Delivery Option

For orders under £30

For orders over £30

For orders over £150

Standard

Fully tracked with email updates
Delivery time: 2 - 4 business days from dispatch to UK addresses

From £3.95

FREE

FREE

Express

Fully tracked with email updates
Delivery time: 1 - 2 business days from dispatch to UK address

From £6.95

From £6.95

FREE

Next Day

Fully tracked with 2 hour ETA and SMS/email updates.
Delivery the following business day for orders placed before 1.00 pm any business day

£7.95

£7.95

£7.95

Please note:

Allow up to 7 business days for standard delivery during busy periods.

UK Islands, Highlands and remote areas may require 2 business days


Delivery Information - Ireland:

Delivery Option

 

For orders under £50

For orders over £50

Tracked

Delivery timescale: 3 - 5 business days from dispatch.

£5.95

FREE

 

Delivery Information – EU (excluding Ireland, Ukraine & Russia):

Delivery Option

For orders under £100

For orders over £100

Tracked delivery

Delivery timescale: 3 - 5 business days from dispatch.

£7.95

FREE

 

Please note:

Delivery timescales are estimated and could be affected if your parcel is very heavy or delayed by Customs entry procedures. To find out more about Customs/VAT please click here.

Allow up to 14 business days for delivery during busy periods.

CBD items cannot be shipped outside of the UK

Delivery Information - International, Russia, Ukraine (excluding EU, US and CA):

Delivery Option

For orders under £120

For orders over £120

Tracked delivery

Delivery timescale: 5 - 7 business days from dispatch.

£14.95

FREE

Please note:
Delivery timescales are estimated and could be affected if your parcel is very heavy or delayed by Customs entry procedures. Customs duties and local sales taxes are the sole responsibility of the customer.

Orders typically arrive within 7-10 business days but please allow up to 21 business days for delivery during busy periods.

CBD items cannot be shipped outside of the UK

Delivery Information - US and CA

Delivery Option

For orders under £99

For orders over £99

Tracked delivery

Delivery timescale: 5 - 7 business days from dispatch.

£11.95

FREE

Please note:
Delivery timescales are estimated and could be affected if your parcel is very heavy or delayed by Customs entry procedures. Customs duties and local sales taxes are the sole responsibility of the customer.

 

Delayed/Lost Orders:
Our delivery service considers a parcel lost after it has been in the postal system for a period of:

  • UK orders: over 7 business days 
  • European orders: over 14 business days
  • Rest of World orders: over 21 business days

Though it is highly unlikely deliveries to take this amount of time, we are unable to provide a refund until this period of time has elapsed. Naturisimo is not responsible for any direct or indirect loss or damage incurred by a customer due to delayed or lack of delivery of goods regardless of the method of delivery.

Recipient's Signature:
For security reasons, deliveries may require a signature upon receipt of order. If you will not be at your usual address during normal office hours you can provide us with an alternative delivery address where someone will be available to sign for your parcel. If you are unable to sign for your parcel, you should receive a card with written information on where and when you should collect it. If you do not collect your parcel within a specified timeframe (usually 7 days or after 3 delivery attempts), the parcel will be returned to us and you will need to arrange with us for a new delivery and pay for the costs incurred in resending the parcel.

below. Please contact Naturisimo Customer Support if you have any questions regarding our delivery services.